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About Us

Our Mission

To be known as the property management company that put customers needs as their first priority, and who selects only qualified tenants who pay the rent on time and respect your property as their own.


suecarrellSue Carrell

Property Manager, Owner

Sue Carrell began her real estate career in 1970 in Marin County. Within three years she was awarded the Annual Sales Associate Award by the Marin County Board of Realtors. This award was in recognition of the work that Sue did the previous year when she established an “intern” program at the local community college to educate and inform college-level students about the benefits of choosing real estate as a career choice. The very same day she received the award, she moved to Mendocino to sign papers on a Victorian house in the town of Mendocino (built in 1882). She and her husband renovated it into an award-winning Bed and Breakfast Inn on the Mendocino Coast. ( It was the first B&B to open in the town and was featured in Sunset Magazine. Her “Inn-story” was told in the May 1983 issue of Money Magazine, and was also featured in the Christian Science Monitor.

Twelve years later, the inn was sold for a considerable profit and Sue moved to western Massachusetts where she renovated another two houses, one on Nantucket and one in Northampton. While doing this, she attended UMASS and completed two Master’s degrees, one in Public Administration (MPA) and the other in Regional Planning (MRP) 1991. Her studies focused on Affordable Housing Programs, and her thesis was “Disposition of MA State Hospital Lands for Public Use.” Also, while living in Western Mass, Sue was awarded the Special Citation by the American Red Crossfor her volunteer service developing the County Chapter’s 5 year Plan.
While her daughter attended Northampton H.S., Sue developed a Student Volunteer Program which is still being conducted today by Northampton’s teens.Ms Carrell returned to Sonoma County in 1991, ran for Santa Rosa City Council in 1998 and was President of the Vista Del Lago Homeowners Association from 1993-1997. She returned to the real estate business in 2003. Sue is a member of NORBAR and is a registered Broker with the CA Department of Real Estate. Sue served as Martin Levy’s Sales Manager in 2004-2006.
Trying her hand in commercial real estate she joined the team at NorthBay Commercial Real Estate in 2007. As the market changed radically in 2006, she decided to focus exclusively on residential property management and is an active member of the local and national chapters of the National Association of Residential Property Managers. (
(707) 291-3655


Christine Hough

A Michigander (Grand Rapids), Christine made her home in California in 1978. After attending the Santa Rosa Community College, she worked in the clothing business and learned about sales in the fashion industry.

After having her son, Daniel, Christine and her husband Mark started a Day Care Center. After five years of running this business successfully, Christine decided to investigate real estate as a career.

She started work at a residential property management company in 2006 and soon found it suited her skills. She loves customer service and organizing data, two qualities that property management services require without question.

Christine joined Sue Carrell & Associates in 2012; she handles all the transactional work and keeps track of financial records. Most importantly, Christine is always available to answer your questions and work through solutions that need to be addressed quickly and efficiently.

You can always reach Christine at 707-282-9268, 9-5 Monday thru Friday.

(707) 291-3655